Disengagement costs American businesses trillions
- Ken Stibler
- Jan 30, 2024
- 1 min read
Disengaged employees cost US companies a staggering $1.9 trillion last year in lost productivity, per Gallup research. This massive price tag stems from declining workplace satisfaction post-pandemic. Gallup's engagement measure peaked in 2020, but disruption since eroded staff morale. Unclear expectations and poor connection to purpose drive the effect.
The impact is immense, as engagement boosts productivity, sales, profits and retention. But only a third of workers now say they're engaged, while half give minimum effort. Gallup estimated the cost by valuing each unengaged employee's lower productivity. The global tally hit $8.8 trillion for last year.
Reversing the trend takes more than "nice" perks. Employees want meaning and guidance. Weekly check-ins and collaboration advice help. Younger staffers especially demand developmental coaching and life fulfillment. With trillions lost to disengagement, reviving workplace morale is mission critical.
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