What’s Driving Doubt of GenZ’s Workplace Readiness?

Concerns about Gen Z's readiness for the workforce are on the rise, with 40% of leaders expressing doubts about their preparedness, according to a recent survey by Intelligent.com. These doubts primarily center around perceived deficiencies in work ethic and communication skills. Many leaders believe this generation's remote education during the pandemic and reliance on digital communication have contributed to these challenges.

However, it's important to recognize that Gen Z brings unique strengths, particularly in technology fluency. To bridge the communication skills gap, organizations should consider offering training in fundamental interpersonal skills, such as eye contact and handshakes. This investment in "back-to-basics" training can yield substantial benefits, as Gen Z employees are hungry for knowledge and skills and often prioritize workplaces that provide opportunities for learning.

Leaders and HR professionals should also define specific areas of unpreparedness to avoid generalizations, focusing on areas that can be improved through coaching and mentorship. Ultimately, understanding and embracing the digitally native and growing working cohort of Gen Z presents both an opportunity to navigate AI and a necessity as the baby boomers retire.